Shipping and delivery 

• ROFEEA K strives to dispatch most orders within 10 -21 working days, or sooner, depending on customer requirements, stock levels, and item availability.

Please be aware that during certain sales events, we experience a high volume of orders, which may result in longer processing times. During these periods, order processing may take between 10 – 21 working days.

• Once an order is placed online, it is considered final, and cancellations are not available. If there is an unexpected delay or if an item is out of stock, we will notify you.

• To avoid delays, please ensure a contact number and email address are provided for all shipments. Missing information can lead to delivery issues.

• For locations within Nigeria, DHL typically delivers within 1-3 working days from pickup, based on the delivery address and communication with the customer.

• We provide international shipping through DHL, which generally takes 3-5 working days, depending on the destination.

Please note that some shipments may be sent on a DDU (Delivery Duties Unpaid) basis, meaning any customs duties or taxes in the destination country are the customer’s responsibility.

• If you refuse delivery or are unavailable to receive the package after reasonable attempts by the courier, the shipment will be returned to ROFEEA K, and you will be liable for any unpaid duties, taxes, and additional shipping fees.